Clearing the Nickname Cache

For this week’s BPOS support video we deal with issues involving the Microsoft Outlook nickname cache. The nickname cache (or “AutoComplete cache”) is used to populate suggested recipient names when you type in the To, CC, and BCC fields in an email. The nickname cache is updated every time you send an email with Outlook. Issues may occur with the nickname cache when the on-premise mailbox is migrated to Microsoft Online Services. This video walks us through how to address and resolve nickname cache issues with Microsoft Online Services. Watch and learn more about Microsoft Online Services with our other support and how to blog posts . What support videos would you like to see? We want to hear from you in the comments section below or send an email to our community mailbox . Follow us on Twitter and like our Facebook page.

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Clearing the Nickname Cache


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