Finding relevant content for your service

Office 365 is a service that is continuously being improved and updated to provide the best experience for you, our subscribers. As updates are being rolled-out, we want to make sure you can find the relevant support and help content that will solve your issues. You can learn more about updates on the  Office 365 service updates wiki. We want to let you know about the terminology we're using in help, support, and community content to denote Office 365 pre-service upgrade (Office 365 pre-upgrade for short) being used when the steps and information applies to the service without the upgrade. Other content may refer to Office 365 after the service upgrade to denote that it applies to the upgraded service. For the best experience to find help content we recommend that you and your users always sign-in to Office 365, and follow the ‘learn more’ links, or search using the Question mark in the upper right-hand corner. If you are not sure whether you are using Office 365 after the service upgrade, see  “Am I using Office 365 after the service upgrade?” to learn more. When posting in the Community forums we’ve created two tags, ‘pre-upgrade’ and ‘after-upgrade’, to help you distinguish if your question or post applies to a specific service. We hope this helps customers find relevant information while using Office 365. Are you running the upgraded Office 365? Sign in to the community and leave a comment below to let us know what you think.

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Finding relevant content for your service


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