Understand Identities and Single Sign On with our Upcoming Ignite Webcast

To sign up for this webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information.  We are excited to announce our next Ignite Webcast that will help you Understand Identities and Single Sign On. You can view the original blog post on the Ignite site here . Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and Support staff. The Ignite webcast series addresses Office 365 technical subjects and scenarios and is beneficial to anyone who wants to increase their knowledge of the Office 365 suite. View the Ignite Site for more information about Ignite programs and webcasts. You can view past Ignite Webcast sessions and materials here and be sure to see upcoming Ignite Webcasts on the Ignite Events Page .     Our Ignite Webcast series is the best place to get technical Office 365 content, and our latest webcast does not disappoint. This session will cover the various Office 365 identity types, the requirements for Single Sign On and how different device types connect and authenticate to Office 365 endpoints. This is a great opportunity to ask questions and join a discussion with our Microsoft presenter. Bring your questions! Our webcast will be led by Daniel Kenyon-Smith. Daniel is an Office 365 Architect in Microsoft Consultancy Services in the UK. Daniel works with large enterprise customers to help them migrate to Office 365.   Remember, to sign up for this webcast please  download and save the attached calendar invite below . We are excited to see you there!    —————————————————————————————————————————————————————————— Presenter :  Daniel Kenyon-Smith, Office 365 Architect in Microsoft Consultancy Services in the UK.   Date/Time:  Thursday February 14 th , at 9:00 AM Pacific Time . (1 Hour presentation) Live Meeting Information: ……………………………………………………………………………………………………………………….. Join online meeting https://join.microsoft.com/meet/v-joshto/F00T8BQY Join by Phone  +14257063500        +18883203585          Find a local number   Conference ID: 27579341    Forgot your dial-in PIN?  |    First online meeting?      [1033])!]   Audience: Office 365 for professionals and small businesses Office 365 for enterprises

Learn More about Office 365 Deployment, Click-to-Run

We are excited to announce our next Ignite Webcast featuring more information on one of the most exciting Office 365 Deployment features called Click-to-Run. You can view the original blog post on the Ignite site here . To sign up for this webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information.   Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and support staff. The Ignite webcast series addresses different Office 365 technical subjects and scenarios and is beneficial to anyone who wants to increase their knowledge of the Office 365 suite. View the Ignite Site for more information about Ignite programs and webcasts. You can view past Ignite Webcast sessions and materials here .     In this session, we will be providing an overview of the new Office 365 ProPlus delivery technology, Click-to-Run. Come hear about how Click-to-Run works, how it enables “Side by Side” use of Office, and how it makes upgrading Office a lot easier, faster and cheaper. You will have a great opportunity to ask questions and discuss with our presenter. Bring your questions! Our webcast will be led by Curtis Sawin. Curtis Sawin is a Senior Consultant, specializing in Office Compatibility and Office Deployment issues. Further, he dabbles in Windows Installer and SQL Server Reporting Services development. Sawin has spoken at several industry conferences, including MMS (Microsoft Management Summit), TechEd, SPC (Microsoft SharePoint Conference), and TechReady. Sawin has been with Microsoft since 2007.   Remember, to sign up for this webcast please  download and save the attached calendar invite below . We are excited to see you there!    —————————————————————————————————————————————————————————— Presenter :  Curtis Sawin , Senior Consultant specializing in Office Compatibility and Office Deployment Issues Date/Time:  Tuesday January 29 th , at 10:00 AM Pacific Time . (1 Hour presentation) Live Meeting Information: ……………………………………………………………………………………………………………………….. Join online meeting https://join.microsoft.com/meet/v-joshto/F00T8BQY Join by Phone  +14257063500        +18883203585          Find a local number   Conference ID: 27579341    Forgot your dial-in PIN?  |    First online meeting?      [1033])!]   Audience: Office 365 for professionals and small businesses Office 365 for enterprises

Ignite Webcast – Telemetry

To sign up for this webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information.  Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and support staff. The Ignite webcast series addresses different Office 365 technical subjects and scenarios and is beneficial to anyone who wants to increase their knowledge of the Office 365 suite. View the Ignite Site for more information about Ignite programs and webcasts. You can view past Ignite Webcast sessions and materials here .     We are excited to deliver new Office Telemetry features in Office 2013. We built this to make the Office upgrade experience easier by helping IT Professionals identify what documents and solutions are most important in an organization, and pinpoint any issues with those documents and solutions that are currently being experienced by end-users. During this webcast, we will discuss the rationale for this new methodology in the context of streamlining the overall Office upgrade process, as well as discuss how to get the most out of using the new Telemetry features built into Office 2013. Our webcast will be led by David Matsumoto. David is a Program Manager for Microsoft on the Office Solutions Management Team in Tokyo, Japan. This is a unique opportunity to interact and learn from your industry peers and representatives from Microsoft. Remember, to sign up for this webcast please  download and save the attached calendar invite below . We are excited to see you there!  —————————————————————————————————————————————————————————— Presenter :  David Matsumoto , Program Manager for Microsoft on the Office Solutions Management Team in Tokyo, Japan Date/Time:  Tuesday January 22 nd , at 5:00 PM Pacific Time . (1 Hour presentation) Live Meeting Information: ……………………………………………………………………………………………………………………….. Join online meeting https://join.microsoft.com/meet/v-joshto/F00T8BQY Join by Phone  +14257063500        +18883203585          Find a local number   Conference ID: 27579341    Forgot your dial-in PIN?  |    First online meeting?      [1033])!]   Audience: Office 365 for professionals and small businesses Office 365 for enterprises

Ignite Webcast – What’s New in Exchange 2013?

To sign up for this webcast please download and save the attached calendar invite below where you will find the Webcast Meeting information.  Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and support staff. The Ignite webcast series addresses different Office 365 technical subjects and scenarios and is beneficial to anyone who wants to increase their knowledge of the Office 365 suite. View the Ignite Site for more information about Ignite programs and webcasts. You can view past Ignite Webcast sessions and materials here .     Microsoft Exchange Server 2013 brings a new rich set of technologies, features, and services to the Exchange Server product line. Its goal is to support people and organizations as their work habits evolve from a communication focus to a collaboration focus. At the same time, Exchange Server 2013 helps lower the total cost of ownership whether you deploy Exchange 2013 on-premises or provision your mailboxes in the cloud . In this Webcast, Scott Schnoll discusses the new architecture for Exchange Server 2013 and the new features and functionality in Exchange 2013 that enable organizations to support a multigenerational workforce, provide an engaging experience for users, integrate Exchange 2013 with SharePoint and Lync, meet evolving compliance needs and provide a more resilient messaging solution. This webcast will be led by Scott Schnoll, a Principal Technical Writer on the Exchange User Education team at Microsoft where he authors content on a variety of content related to Exchange Server, including high-availability, site resilience, virtualization, and more. He is a frequent speaker at major industry conferences, such as Microsoft TechEd, Microsoft TechDays, Microsoft WinDays, The Experts Conference and more. Prior to joining Microsoft, Scott authored Microsoft Exchange Server 2003 Distilled (Addison-Wesley, 2004) and he was the lead author of Exchange 2000 Server: The Complete Reference (Osborne McGraw-Hill, 2000). Scott is a former long-time Microsoft MVP for Exchange Server, Windows and Rights Management Services. Follow Scott on Twitter @ schnoll and check out his personal blog at http://blogs.technet.com/scottschnoll . This is a unique opportunity to interact and learn from your industry peers and representatives from Microsoft. Be sure to attend this session to learn more about what’s coming in Exchange 2013 and to participate in a Q&A session with Scott Schnoll.   Remember, to sign up for this webcast please  download and save the attached calendar invite below . We are excited to see you there!    —————————————————————————————————————————————————————————— Presenter :  Scott Schnoll , Microsoft Principal Technical Writer on the Exchange User Education team Date/Time:  Thursday January 17 th , at 10:00 AM Pacific Time . (1 Hour presentation) Live Meeting Information: ……………………………………………………………………………………………………………………….. Join online meeting https://join.microsoft.com/meet/v-joshto/F00T8BQY Join by Phone  +14257063500        +18883203585          Find a local number   Conference ID: 27579341    Forgot your dial-in PIN?  |    First online meeting?      [1033])!] Audience: Office 365 for professionals and small businesses Office 365 for enterprises

Ignite Plus: Office Partner Launch and Readiness

” The new, modern Office will deliver unparalleled productivity and flexibility for both consumers and business customers. It is a cloud service and will fully light-up when paired with Windows 8. ” ~Steve Ballmer, CEO Are you customer ready for the  NEW  Office 2013 & Office 365 cloud service s ? Jump start your readiness by attending this exclusive premier partner pre-launch event. Register now as space is limited! The event will be held at the Microsoft Corporate campus, in Redmond, WA, USA. Come discuss both the new technical capabilities of this release as well as partner business opportunities. The event will feature presentations, demonstrations, and ample time for discussion with experts from the Microsoft Office Division and the Microsoft Partner Network. Technical and sales readiness topics on the agenda will include: IGNITE – Get Ready for the next Office 365 Overviews PLUS – Grow your business with the new Office PLUS – Understand the new Office Office 365 for I.T. Pros Partnering with Microsoft The New Office Identity and Access Management Understand the  Microsoft Office 365 Sales Process The New Office Web Apps Exchange Online Winning in a competitive services market place Project Online Migrating to Office 365 The Customer Immersion Experience, a selling tool Visio Exchange Online Protection Understand and optimize for the Microsoft Sales Organization Office Telemetry and application compatibility Lync Online Solution Selling, how Microsoft does it Office 365 Pro Plus Data Loss Prevention How to run an O365 Proof of Concept The new opportunities for developers and custom apps Business Intelligence Helping customers with their regulatory compliance (invitation only)   SharePoint Online How we joint sell with partners to our large customers   Yammer Understand the advantage of becoming a Cloud Deployment Partner   Archiving & E-Discovery Learn about the dedicate partner investments for you   We invite Technical and Sales professions from your organization to join us to celebrate this exciting release and prepare for a great 2013! Register now! Register Important Registration Details Dates: January 22 – 24, 2013 Location: Microsoft Campus, Redmond, Washington Suggested Attendees: Sales professionals and Technical consultants Registration Site: http://partnerignite.dynamiceventsreg.com Registration Process:     Accommodations:       Cost:  All registrations are subject to Microsoft approval and availability. You will receive a confirmation email within 48 hours of receipt of your approval by Microsoft, indicating your registration status. Please note that accommodations for this event are not included, however we will send hotel suggestions in your registration confirmation.  We recommend that you book your travel after your registration is approved.  There is no charge for this exclusive event, however we will impose a no-show fee of $600 if you register for the event, but do not cancel your registration by 5:00pm (Pacific Time) January 15, 2013.   Space is limited .   RSVP today! Register Here If you have any questions or require additional assistance with your registration, please contact our registration team via email at  ignitepl@microsoft.com  or the following phone numbers +1 (800) 528-1668 or +1 (360) 253-2971 during the hours of 8:00am – 5:00pm (Pacific Time), Monday through Friday. We look forward to seeing you soon! Office Partner Launch Registration Team

Ignite Webcast – Office 365 ProPlus Deployment

To sign up for this webcast please  download and save the attached calendar invite below  where you will find the Webcast Meeting information.  Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and support staff. The Ignite webcast series addresses different Office 365 technical subjects and scenarios and is beneficial to anyone who wants to increase their knowledge of the Office 365 suite. View the Ignite Site for more information about Ignite programs and webcasts. You can view past Ignite Webcast sessions  here .   Do you want to learn more about Office 365 ProPlus? Are you looking to launch Office 365 ProPlus into your organization? Our upcoming Ignite Webcast discusses several technical facets of Office 365 ProPlus: Integrating Office 365 ProPlus with the Microsoft Deployment Toolkit, System Center Configuration Manager and Windows Intune Software update management with Office 365 ProPlus This webcast will be led by Jeremy Chapman, Microsoft Senior Product Marketing Manager. This is a unique opportunity to interact and learn from your industry peers and representatives from Microsoft. Be sure to attend this session to learn more Office 365 ProPlus Deployment and to participate in a Q&A session with Jeremy Chapman.   Remember, to sign up for this webcast please  download and save the attached calendar invite below.  We are excited to see you there!    —————————————————————————————————————————————————————————— Presenter :  Jeremy Chapman , Microsoft Senior Product Marketing Manager Date/Time:  Wednesday January 9 th , at 10:00 AM Pacific Time . (1 Hour presentation) Live Meeting Information: ……………………………………………………………………………………………………………………….. Join online meeting https://join.microsoft.com/meet/v-joshto/F00T8BQY Join by Phone  +14257063500        +18883203585          Find a local number   Conference ID: 27579341    Forgot your dial-in PIN?  |    First online meeting?      [1033])!]   Audience: Office 365 for professionals and small businesses Office 365 for enterprises

Ignite Webcast – Real World Deployment Scenarios

To sign up for this webcast please  download and save the attached calendar invite below  where you will find the Webcast Meeting information. We are excited to see you there!  Ignite Webcasts are online sessions led by Microsoft Office 365 Product Managers, Engineers and support staff. The Ignite webcast series addresses different Office 365 technical subjects and scenarios and is beneficial to anyone who wants to increase their knowledge of the Office 365 suite. View the Ignite Site for more information about Ignite programs and webcasts. You can view past Ignite Webcast sessions here .   Are you looking to deploy Office 365? Are you a seasoned pro at Office 365 deployment, but want to learn more? This Ignite Webcast will fill your deployment needs as Loryan Strant and members of the Microsoft Support team discuss Real World Deployment Scenarios .  From 30 to 30,000 seats, deployment fits many different scenarios. Learn more about this and some of the best tricks of the trade during our Ignite Webcast.     Loryan Strant is Director and Co-Founder at Paradyne and is an Office 365 MVP and vTSP. He leads the Australian marketplace with the most deployments.   During the Ignite Webcasts, you will have the opportunity to interact and learn from your industry peers and representatives from Microsoft. Be sure to attend this session to learn more about Real World Deployment Scenarios and to participate in a Q&A session with Loryan Strant and members of the Microsoft support team.   Remember, to sign up for this webcast please  download and save the attached calendar invite below  where you will find the Webcast Meeting information. We are excited to see you there!    —————————————————————————————————————————————————————————— Presenter :  Loryan Strant, Director and Co-founder at Paradyne and Office 365 MVP.  Office 365 Grid member , Members of the Microsoft Support team. Date/Time:  Tuesday  January 8 th , at 2:00 PM Pacific Time . (1 Hour presentation) Live Meeting Information: ……………………………………………………………………………………………………………………….. Join online meeting https://join.microsoft.com/meet/v-joshto/F00T8BQY Join by Phone  +14257063500        +18883203585          Find a local number   Conference ID: 27579341    Forgot your dial-in PIN?  |    First online meeting?      [1033])!]   Audience: Office 365 for professionals and small businesses Office 365 for enterprises

Understanding the Access Denied Error Message when Mapping a Network Drive to SharePoint Online

  by Brian Petersen, MSFT SharePoint Online provides users the ability to map a network drive to a document library allowing a user to navigate to and open files directly from Windows Explorer. This blog is intended to direct users to a Knowledge Base article that’s been published to help not only setup and configure mapped network drives, but also address common issues and steps to resolve.  In the More Information section of this blog you’ll see a link to the KB Article, but you’ll also see more details around the most common scenario we see in support.  Note This blog and the KB article do not apply to Microsoft Office 365 for professionals and small businesses.   More information: The Knowledge Base article entitled “How to configure and to troubleshoot mapped network drives that connect to SharePoint Online sites in Office 365 for enterprises” can be found here: KB2616712 . Ensure all the steps are completed in the KB, but also note the comment about the cookie expiring in the first set of solution steps. The comment in the KB states “Be aware that the cookie will eventually time out”. Certainly, having the WebClient started in your client machine’s Services, along with adding your SharePoint site to the Trusted Sites Zone of your Internet Explorer browser, are both important solutions to Mapped Drive issues. However, you will continue to encounter an Access Denied error periodically – mainly after rebooting the computer or when you haven’t logged in (authenticated) to SharePoint Online over an extended period of time, generally 8 hours., One common scenario is when a user locks the computer at the end of the workday, returns the next day, and logs in to their work computer. If that worker tries to access the mapped drive he or she will get the following error. Path is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Access Denied. Before opening files in this location, you must first add the web site to your trusted site list, browse to the web site, and select the option to login automatically’ The user receives this error because the session cookie  for SharePoint Online has expired and must be “refreshed” in order to successfully access the mapped network drive again.            

Preview of coming changes to the external sharing features in SharePoint Online

When the SharePoint 2013 updates start getting rolled out to your SharePoint Online sites, you will notice some changes and improvements to the external sharing capabilities in SharePoint Online: The experience for managing external sharing (for example, turning it on or off) has been streamlined and simplified. Site users will also have more options for how they choose to share content. They can: Share sites or documents with external users by requiring them to sign-in to the site. Share documents with anonymous users through the use of guest links Finally, the sign-in experience for external users who receive invitations to access or view content on SharePoint Online sites will be updated to make the experience a bit more straightforward. Managing external sharing in Office 365 Enterprise Plans In Office 365 Enterprise plans, SharePoint Online admins will be able to manage external sharing centrally from the SharePoint Online admin center.  On the Settings page in the SharePoint Online admin center, admins can turn external sharing on or off globally for the entire tenant, or they can choose to allow only specific kinds of external sharing (e.g., allow sharing only with sign-in). One key change coming for Enterprise plans is that admins can also centrally manage external sharing for individual site collections directly from the SharePoint Online admin center. They can choose to turn external sharing on or off for one or more site collections or they can control which level of sharing is allowed for specific site collections.     SharePoint Online admins with Enterprise plans will also have the option of using Windows PowerShell cmdlets in the SharePoint Online Management Shell to perform tasks such viewing a list of all external users or bulk removing external users. For more information about configuring and managing external sharing in Office 365 Enterprise plans, see Manage external sharing for your SharePoint Online environment.     Managing external sharing in Office 365 Small Business plans If you have an Office 365 Small Business plan, the admin experience for managing external sharing is even more streamlined. You have a simple on/off switch in the Office 365 Service Settings for the external sharing feature. You can also use the Remove individual external users link to remove external users so that they no longer have access to sites or content that has been shared with them.   For more information about managing external sharing in Office 365 Small Business plans, see Manage sharing with external users . Sharing content.   Sharing content For site users, the option to share is easy to discover and use. You can use the Share command to quickly invite users to access a site. You can send invitations to any email address. Invitation recipients can sign in using a Microsoft account or a Microsoft Office 365 user ID.   The process for sharing documents with users by requiring sign-in is the same (although you would click the Share command from the document’s menu).     For more information about how to share sites or documents, see Share sites or documents with people outside your organization .    Thanks for reading!   Laura SharePoint IW Content Team

Microsoft Project Online frequently asked questions #ProjectOnline #Office365

Following the recent worldwide Project Ignite tour my colleague Jan Kalis organized as well as presentations at events like SharePoint Conference 2012 last week, please find below a summary of frequently asked questions (FAQs) about Microsoft Project Online I have been asked by customers and partners. Before I start please note that this is a journey and I’m sure you have plenty more questions and yes we will have plenty more answers and content to help you understand the value of Project Online and how it can bring value to your organization. Also please note that the 8 questions below are not sorted in any specific order, and yes if you have additional questions please leverage the Project Online forum on TechNet . Delivers full Project Portfolio Management (PPM) in the cloud Yes Microsoft Project Online delivers full project portfolio management capabilities in the Office 365 cloud. Project Online delivers all key scenarios/functionality expected from a PPM solution such as demand management , resource management, financial management, time management, collaboration & social, etc. As mentioned during the Ignite tour the product team only built and shipped one product called Project Server 2013 which gets delivered in different channels like online in Office 365 or on-premise like TechNet & MSDN subscribers. So yes there is full PPM functional feature parity in Online and on-premise whether you want to be firing on all 12 cylinders with a maturity level 3 or if you are just starting with a PPM system. We are also working on document that will be published on TechNet that describes some of the technical differences. Achieve on-premise to Online migration A very common request from many customers, how can I move to Project Online from my existing PPM system whether it’s an older version of Project Server or whether it’s from a online competitor? Again we will provide guidance, but at a high level you can either do it manually once depending on the amount of data, or you can automate the process using third party tools such as: FluentPro Cloud Migrator Pro ( Want to test-drive Project Online? How to migrate data from on-premises to Online? ); please also remember that you will also have to migrate the SharePoint content to SharePoint Online (plenty of tools available today to help you achieve this, BING them!). Connect Online to on-premise Line Of Business Apps Moving to Project Online does not isolate you from your mission critical on-premise line of business applications such as an ERP, CRM, ticketing, etc. SharePoint Online and Project Online provide a very rich extensibility model to help you connect the two world regardless of your needs. It could as simple as leveraging existing API such as OData or CSOM, or you could leverage Business Connectivity Services for instance. We are working on whitepaper that will get published early next year that will demonstrate the integration (how to push data from on-premise to Online and how to retrieve data on-premise from Online) and provide starting points to enable it. Track using ODATA and customize using CSOM In an Online world we cannot give you direct database access for obvious security reasons! and hence the protocol/mechanism to access all your beloved PPM data (yes including timephased data) is via the OData protocol. To build apps and do any custom code the API of choice is CSOM, please check the Project & SharePoint Software Development Kit (SDK) on MSDN to learn about each. Preview is for temporary use only (see Preview FAQ ) The preview has been available since July 16th 2012, when Steve Ballmer disclosed the new version of Microsoft Office (which Project desktop, Project Server and Project Online is part of!). The Preview is free but it’s for temporary use only until the commercial service is available, you read the Preview FAQ and navigate to the very end which says: “the Preview will expire approximately 60 days after the next version of Office becomes available in your market. As the date approaches, you will receive notifications in the Office applications alerting you to the pending expiration. Once the Preview has expired, the applications enter read-only mode, which means that you can view or print documents only, it isn’t possible to create new documents, edit, or save them. You must uninstall the Preview version of Office before installing a newer version of Office.” So yes, please kick the tires, try it out, check out some some of the cool new scenario and features (I love this one …: Microsoft Project Online on Xbox ) but please remember that at the end of the Preview all the data will be lost unless you save it locally. With that in mind and specially with a PPM system, a lot of learning and processes needs to be put in place before a production rollout, so treat this as a free proof of concepts environment! Office 365 is an evergreen service. Customers need to stay current What started with a Preview in our Office 365 worldwide data centers (aka a beta/pre-released version of Project Server 2013), and since the RTM announcement last month and the availability of the products on TechNet/MSDN/Volume Licensing/Trials, the online service has been updated with the RTM products during the past month. So yes it’s a Preview offer but with the latest version of the product! Yes we are still all learning and we are continuously updating the services until it’s ready for general availability (GA). So back to my point earlier, please try it out because it contains the latest fit and polish not to mention the latest bug fixes. In the end, one of the key value of online is that it will always have the latest and greatest version of Microsoft’s PPM, and that includes Exchange, Lync, SharePoint, Office, hence think of the “evergreen PPM”! Azure VM (IaaS) vs. Project Online (SaaS) Azure Virtual Machine (VM) which a preview was disclosed last May, is an upcoming offer from the Windows Azure team which will give you the ability to purchase CPU, memory, and storage in the cloud to run your application in a virtualized environment such as  SharePoint and Project Server for instance. As announced last may, SharePoint 2010 is supported on Azure VM (see SharePoint Deployment on Windows Azure Virtual Machines ), and yes Project Server 2010 will also be supported initially and later 2013 will be. The question one need to think about is whether to go with Infrastructure as a service (IaaS) or other options such as software as a service (SaaS) or partner hosted or on-premise. Bottom line, Microsoft PPM is about choice and we will provide plenty of options to deploy and use it! Again we are working on a white paper and guidance on these options and how they can fulfill your needs today and tomorrow. Use the Project Online Forum and Wiki for Questions & Answers As mentioned at the beginning of this post, I’ve only covered a few question above and I’m sure you have a few more based on some the answers provided above and also based on other Project Online questions you might have so from this point forward I want you to start leveraging the following resources to get answers: Project Online forum , yes it’s monitored by Microsoft product experts, by Microsoft support personnel, by Microsoft Project MVPs and many others so don’t be shy, it’s free! Project Online Preview Wiki Portal , going forward our wiki will get richer and richer with key service information. Other valuable Microsoft Online resources : Steve Ballmer’s letter on October 9, 2012:  TO OUR SHAREHOLDERS, CUSTOMERS, PARTNERS AND EMPLOYEES Global Foundation Services (and their blog ) Office 365 Trust Center (check out the industry standards for instance) Service Updates for Office 365 for enterprises (check out monthly updates)